NIRANJAN NATUROPATHY WELLNESS CENTRE — REFUND POLICY & LEGAL DISCLAIMER

1) LEGAL DISCLAIMER

Niranjan Naturopathy Wellness Centre provides naturopathy treatments, yoga therapies, wellness sessions, dietary guidance, and holistic health services. All information, consultations, therapies, and guidance offered by our centre are intended for general wellness, lifestyle improvement, relaxation, and preventive health purposes only.

1.1 Not a Substitute for Medical Treatment

Our services do not replace medical diagnosis, medication, or treatment prescribed by a licensed medical practitioner.
Any individual with a medical condition should consult a qualified doctor before starting naturopathy or wellness therapy.

1.2 No Guaranteed Results

Results may vary from person to person depending on health condition, lifestyle, and body response.
We do not provide any promise, warranty, or guarantee of cure or specific results.

1.3 Personal Responsibility

By participating in any therapy, consultation, yoga class, detox program, or wellness service, you acknowledge that:

You are participating voluntarily.
You are responsible for your health conditions and choices.
You will follow instructions honestly and disclose correct health history.

1.4 Liability Limitation

Niranjan Naturopathy Wellness Centre and its staff shall not be held liable for:

Any direct, indirect, or incidental harm resulting from misuse of therapies
Failure to disclose medical conditions
Any complications arising from your existing health issues

If you disagree with any part of this disclaimer, you should not use our services.

2) REFUND POLICY – THE BASICS

We strive to offer the highest-quality naturopathy and wellness services. However, due to the nature of the therapies, advance bookings, resource allocation, and personalized treatment planning, we follow a strict and transparent refund policy.

2.1 General Rule

All payments made for appointments, therapy packages, memberships, or wellness programs are non-refundable.

2.2 Booking Cancellations

Cancellations made 24 hours before the appointment may be rescheduled (subject to slot availability).
Cancellations made within 24 hours of the scheduled session are not eligible for refund or rescheduling.

2.3 Program / Package Payments

Once you enroll for a therapy package, diet program, detox plan, or long-term wellness program:

Payments are non-refundable after the program begins.
Unused sessions cannot be transferred, exchanged, or refunded.

2.4 No Refund for Partial Usage

If you discontinue or fail to attend scheduled sessions, no partial or prorated refund will be provided.

2.5 Special Cases (If Applicable)

Refund may be considered ONLY under the following conditions:
Wrong transaction or duplicate payment
Technical payment errors
Such refunds will be issued after verification within 7–14 working days.

3) WHAT TO INCLUDE IN THE REFUND POLICY

Below is a complete section you can include on your website explaining the detailed refund policy clearly:

3.1 Program Enrollment & Advance Payments

All holistic therapies, naturopathy treatments, consultation packages, and wellness sessions require advance payment.
These payments confirm your scheduled slot and therapist allocation.
Once paid, the fee is non-transferable & non-refundable.

3.2 Therapist / Timing Adjustments

In rare cases, if a therapist or schedule changes due to operational reasons:
We will provide an alternative slot or therapist
Refunds will not be issued for such changes

3.3 Product Purchases (If Sold at Your Centre)

No return or refund on:

Herbal products
Supplements
Oils
Bath salts
Physical therapy aids

Unless defective upon purchase.